This error typically appears when some of the conditions are met:
- Your CS:GO profile is closed. Please check your STEAM preferences.
- Your LOL profile is closed. Please check Riot Launcher preferences.
- You haven't played any game yet.
- Try to check if your nickname is 2-32 characters long and all the symbols are supported.
If you are sure that you did everything correct and the problem still persists, please, "Submit request" to our support team.